Has to be one of the best new car sales experiences I've ever had - completely due to the professionalism of Kyle OMelia. Drove up from southern Westchester to grab a new Jeep Rubicon JL and Kyle had everything ready for a smooth transaction. Albert in the finance office was fast, honest, and very transparent. Will definitely keep me a customer for a long time.
Joe and the whole staff are great
Everyone I met and spoke with at Garvel was amazing and from the moment I walked in I felt like part of the family before even owning a Jeep. Their customer service is outstanding but Raymond especially made me feel like I was his own daughter throughout the whole purchase experience. I was nervous and hadn't bought a car in twelve years so anything would have been better than what I was driving, but he explained all the different models and new features to me without ever seeming like a "pushy car salesman" or made me feel like I was wasting his time. My brother bought his car from Raymond last year and recommended me. I don't think my family will ever go anywhere else to purchase a vehicle! Thanks Raymond and Garavel!
I recently purchased a new Jeep Grand Cherokee from this dealership with Annie Granchelli as my salesperson. Annie is knowlegable and smart. She helped me decide on a car was upfront and quick with pricing. Very low pressure and helpful; I would recommend her highly! Lisa N
We are from Greenwich and after terrible service and a lack of good salesmanship from the dealer there we decided to try Garavel. While it's farther away it was completely worth the drive. Joe Melfi did an excellent job in explaining the different models, features and inventory available at Garavel. We were looking for a car for our 16 year old because her current one, a Subaru Forester, had a lease ending in a few months. We didn't really like the jeeps we had seen in years past which is part of the reason we had leased a Subaru a few years ago. But again, the experience at Garavel and the ride in the new Jeep Compass changed our minds. We loved the car and it's solid feel vs. our current Subaru and thought it much better suited for younger drivers. The process was easy unlike many other car dealers and the service department at Garavel will be our next stop whenever needed. Yes, we will travel from Greenwich to Norwalk to have our new Jeep Compass serviced because of the lack of quality and attention we and other family members have received at the Greenwich Jeep dealership vs. the excellent service I know we will experience at Garavel. Thank you Joe Melfi and the team at Garavel Chrysler Jeep Dodge Ram for a job very well done.
This is my second lease with Garavel. I can't imagine going anywhere else, and I won't! The moment I walked in, the experience was nothing but professional and warm and comfortable. I want to especially thank Annie Granchelli. She is the primary reason I came back for another Jeep Wrangler. Annie is professional, helpful, patient, and so friendly that when I returned for my second lease, it was like seeing family again. She helped me find the price range I can afford and I am just so happy. Thank you Garavel and Annie!
My car was ready in a reasonable amount of time. waiting room was comfortable. Price was as quoted
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