Customer Testimonials

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DealerRater Sep 28, 2022

Friendly, one of the easiest leases ever. Worked with me to get me in what I wanted, not what they had

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DealerRater Sep 27, 2022

Joe and Mary are were very nice to work with and very informative. I Highly recommend them.

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DealerRater Sep 27, 2022

Good experience and great customer service really worked with our needs. Very understanding and really helped us with getting things done in a timely manner

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Google Sep 27, 2022

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DealerRater Sep 26, 2022

Amazing customer experience! Cole is so knowledgeable and helpful. I’m pretty sure he deserves full credit for me buying this Jeep. Also, shout out to Mary in leasing. She was so efficient and helpful and really educated me about the leasing process.

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DealerRater Sep 26, 2022

I had a quality experience overall with Garavel. Cristian was helpful and professional as were all the people I dealt with.

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Google Sep 25, 2022

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Google Sep 22, 2022

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DealerRater Sep 22, 2022

Maikel iis very professional and knowledgable. He was always available to answer all my questions. He listen to my needs and assisted making sure i was walking away with what i wanted. He is an excellent individual.

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DealerRater Sep 21, 2022

Joe was great, he was very helpful and patient. Thanks for helping me get my new car.

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DealerRater Sep 21, 2022

Great experience. Happy with the car and can’t wait for the next jeep we get.

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DealerRater Sep 19, 2022

I helped my aunt purchase a new Wrangler. The experience my aunt and myself had with Christian was great. Never felt rushed and he answered any questions she had. Christian and the rest of the team made purchasing a new car enjoyable and headache free. She is loving her Jeep! Thanks again for the great service and I will see Christian soon when I decide to buy a new Wrangler.

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Google Sep 18, 2022

From the first email inquiring about a vehicle to driving off the lot, Cole, Kerri, and Mary were flawless. Garavel is the gold standard when it comes to customer service and it shows. I was greeted individually , pleasantly, by everyone in the show room and I immediately felt comfortable. In this market, car buying is stressful and at no point after I walked in did I feel any pressure whatsoever. Everything I needed was not only ready before I sat down with Cole, every step was communicated to me and the emphasis on my understanding was paramount. All questions and/...

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DealerRater Sep 18, 2022

Joe has been our salesman twice, and he's been very efficient and resourceful. We highly recommend this dealership!

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DealerRater Sep 17, 2022

Where do I start. My experience purchasing a car from Garavel Jeep was excellent. I worked with Martha through the entire purchase. She was fast to answer all my questions and helped out as much as she could. I was a little skeptical at first because I was unsure of what car to get but Martha provided several options and showings that made by decision a lot easier and was there through the entire process. I would highly recommend working with Martha to purchase your next vehicle.

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DealerRater Sep 16, 2022

Maikel was friendly, knowledgeable and SO helpful. I would definitely refer him to anyone looking to purchase a jeep.

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Google Sep 16, 2022

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Google Sep 16, 2022

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Google Sep 16, 2022

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DealerRater Sep 15, 2022

The process from my initial inquiry about the vehicle to driving it off the lot was absolutely flawless. Flawless. Communication was consistent and efficient. Coke, Kerri and the rest of the team were flexible and simply wonderful to work with. I felt taken care of as a customer which is rare these days and Cole and Kerri ensured that this was the case. Every step of the process someone was there to walk me through anything I needed. I could have gone anywhere for a car, but no where else for the treatment and experience. Garavel is the gold standard.

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DealerRater Sep 15, 2022

i love my new jeep grand cherokee L and Rami at Garavel was a pleasure to work with! He made the process easy and efficient! He was also great about explaining everything in layman’s terms and left no detail out. Rami also got me oriented with my new car and helped me set up the Jeep app and get my phone paired to the car. I would recommend Rami and Garavel to my friends and family - and already have!

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DealerRater Sep 15, 2022

Joe was awesome.. made sure the jeep was everything I wanted and more .. took time to explain everything about the jeep help me down load the app go over the details even when he had others waiting for him .. didn’t feel pressured to buy at all jeep and dodge of norwalk is lucky to have him on their team !

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Google Sep 14, 2022

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DealerRater Sep 14, 2022

Joe did a great job would highly recommend get a vehicle at Garavel Jeep Ram I love my new Ram

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Google Sep 14, 2022

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Google Sep 14, 2022

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Google Sep 13, 2022

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DealerRater Sep 13, 2022

My experience with Anthony was great from the moment I walked in and shook his hand. He made everything so easy for me. From the insurance process to filling out the paperwork. I was actually so surprised that I said “that’s it”. My daughters loved the Thank you card Anthony sent to us and loved how he included them in the card not just me. I would recommend Garavel over and over again. Love my Jeep and so do my daughters. Thanks Anthony and Garavel. K.T. Taborda

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DealerRater Sep 13, 2022

I have had only positive experiences with Garavel from sales to service. That is why I returned to lease another keep. Martha is excellent and well educated. It was a pleasure dealing with her.

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DealerRater Sep 13, 2022

Great experience at Garavel dealership. Miakel was so knowledgeable and professional. From walking onto the lot to driving away in our new Jeep, everything was taken care of. It was a pleasure for sure!! Thanks also to Mary and of course Ernesto!!! The Best

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DealerRater Sep 13, 2022

Cole, my salesman was great. He followed through on everything he said he would and explained everything clearly and patiently. He's made himself available for whenever I need his expertise or help with something. He's been very professional and never I felt pressured. All the people at Garavel have been a pleasure to work with and all have been very professional.

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DealerRater Sep 13, 2022

We were looking to lease a new vehicle on another state and Joe made our experience so great that we decided to stay with him. He was amazing since day 1. Will definitely continue doing business with him. We're super happy with our new car. Thank you Joe!

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DealerRater Sep 13, 2022

Great experience purchasing a used vehicle from out of state. We are very happy with the service and vehicle!

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DealerRater Sep 10, 2022

Our experience was easy and fast! We are very happy with the service and vehicle!

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Google Sep 10, 2022

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Google Sep 10, 2022

It’s been 6 years since I’ve purchased a vehicle and the process is still unfamiliar to me, but from start to finish, the car buying experience that Garavel CDJR provided was UNPARALLELED!!! My saleswoman, Martha, was on point from our initial call to even days after I received the vehicle. Mary, the finance manager was EXTREMELY kind, communicative and explained things in details. All of the staff there embraced my family and I with love and kindness and that just made things sweeter. The deal took all of ~1 week. I could not be any happier with the vehicle itself ...

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Google Sep 9, 2022

The team at Garavel is great. The whole process ran smoothly from the salesperson Anthony to Mary who got all the paperwork together. This is the second vehicle we bought there and I have nothing but great things to say about the place, team and process.

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DealerRater Sep 9, 2022

Wonderful experience purchasing a new vehicle from out of state!!! Anthony was very helpful and professional and Mary was great in finance. Great dealership!!! Thank you again. Wayne

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Google Sep 8, 2022

Cristian was great. Knowledgeable. Engaged. Honest. Made the entire process seamless

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DealerRater Sep 7, 2022

Thank you Brandon, your service was awesome. Very professional and helpful. I would recommend, thank you again.

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Google Sep 7, 2022

Evan Tony and the owner Paul Garavel all helped me get my truck back on the road very quickly , They got my truck in the shop a few hours after it broke down. The fuel pump ended up being on back order they traced down the pump sent it overnight, They got it installed right away.Thanks again for all your help!

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DealerRater Sep 7, 2022

Very efficient and nice. All of my concerns were addressed. Annie is not a pushy saleswoman.

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DealerRater Sep 6, 2022

Anthony was great, I already left a review for him. Mary helped as well and was equally as wonderful

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DealerRater Sep 4, 2022

Great service. Very quick process to get the car I wanted. I highly recommend this dealer to find the car you are looking for.

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DealerRater Sep 3, 2022

Everyone at the dealership was professional and kind. All of my questions were answered cheerfully. Brandon seemed eager to explain all facets of my car to me. Thank you.

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DealerRater Sep 3, 2022

Cristian was great. Very knowledgeable. Helpful but not pushy. A pleasure to work with. Top of his game

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DealerRater Sep 3, 2022

The dealership was friendly and all the staff were very helpful. Cole was a great salesman and Mary was phenomenal in finance. I will be recommending my friends to go here for future purchases.

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DealerRater Sep 2, 2022

Very professional, courteous and extremely helpful. Answered all questions with helpful information and patience . Worthwhile experience.

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DealerRater Sep 2, 2022

Cristian has assisted me with a few cars now over the years and always professional! Makes the process easy. Highly recommend Cristian if you’re in the market for a new car.

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Google Sep 1, 2022

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DealerRater Sep 1, 2022

I called almost every Jeep dealership in CT and Norwalk was the only place that had the car I wanted (2022 Jeep Compass Altitude)! When coming for the first time, I was welcomed by staff and our salesperson, Cole, was super friendly and helpful throughout the entire leasing process.

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DealerRater Aug 31, 2022

The staff was attentive but the financing rates and insurance policies were considerably higher than market

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DealerRater Aug 30, 2022

My experience was excellent. Anthony walked me through every step and even spoke with me several times in his day off to secure my vehicle for me. The financing process with Mary was very easy and Sal in sales helped resolve a concern I had about some surface scratches. I was very happy with the process overall.

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Google Aug 29, 2022

Excellent service, employees communicate well with customers, highly recommended if you live in the area!

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Google Aug 29, 2022

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DealerRater Aug 28, 2022

My experience at Garavel was great! Mark is such a pleasure to work with and would recommend him and Garavel to anyone!

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DealerRater Aug 27, 2022

All the staff were very friendly, since we came in everyone greted us and made us feel comfortable, so happy to have bought my car.

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Google Aug 27, 2022

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DealerRater Aug 27, 2022

Everyone at Garavel was terrific especially Rami. Very professional, courteous thorough and pleasant. Glad I went to Garavel.

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DealerRater Aug 27, 2022

Very accommodating and made purchase smooth. Great staff and knowledgeable. Thanks so much for the great service.

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Google Aug 26, 2022

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DealerRater Aug 26, 2022

Joe Melfi is the best. Professional, responsive, transparent, a pleasure to work with. Dealership is great; second vehicle my family has purchased from them. Responsive, professional. I looked for months and worked with 6-7 dealerships; I stayed with them because of Joe and their people.

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DealerRater Aug 25, 2022

This was my second time coming to Garavel Jeep and I couldn't be happier. Maikel has been super helpful both times. I always leave excited about my new vehicle and everything is done in a timely matter. I will definitely be back in the future.

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DealerRater Aug 25, 2022

Quick and professional experience buying my Compass. I would definitely recommend them to anyone in the market for a car.

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Google Aug 25, 2022

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DealerRater Aug 25, 2022

Had a great experience with Brandon and everyone else at garavel jeep. Painless and professional manner in purchasing a new vehicle.

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DealerRater Aug 25, 2022

excellent customer service from agent rami and very good staff attention, very fast throughout the process.

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DealerRater Aug 24, 2022

Rami and Mary were awesome. They gave me a good deal and they were very organized and quick!

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DealerRater Aug 23, 2022

Back for the second time to get another vehicle. Both times Mark and Mary was great.

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DealerRater Aug 21, 2022

Rami did everything he said he would do. He was straight with us from beginning to end. Awesome experience. Will return in the future because of him!

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DealerRater Aug 20, 2022

I asked to come in and get straight to the point when looking at a car I was interested in- Rami made sure I got the car I wanted AND left the dealership with it in 3 hours!! He doesn't waste time, is extremely thorough, anything I requested he made sure to make it happen! I’ve had my fair share of cars, Rami and Mary are the most efficient team out there!

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DealerRater Aug 20, 2022

Rami was a very professional straight up sales person. I have never met another salesman who was so invested in getting the best possible deal for me. I could tell Rami was very devoted to his work and had very professional language. I would definitely recommend anyone looking to buy a car at Garavel to look for Rami.

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DealerRater Aug 20, 2022

Everyone here was super nice and helpful. Rami was great to work with. You can tell he really wanted to help and was in the best interest of the customer!

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DealerRater Aug 20, 2022

Cole was excellent in finding us the right car and listening to what we were looking for. It was a pleasure working with him and I would recommend him to anyone looking for a new car.

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Google Aug 20, 2022

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Google Aug 19, 2022

Had a great experience purchasing a vehicle, the staff were extremely friendly, helpful, and honest I would probably be purchasing another vehicle from them in the future

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Google Aug 19, 2022

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DealerRater Aug 18, 2022

Cole was easy to work with and very accommodating of my schedule. He was the main reason for my purchase from Garavel.

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Google Aug 18, 2022

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DealerRater Aug 18, 2022

This was the 4th car I’ve purchased from Garavel and Mark P has worked with me on each sale. I continue to return to Garavel and Mark because the they’re able to quickly help me find the vehicle I want at a very fair price. This was particularly true on my latest purchase given the limited supply of the type vehicle I was looking for. Mark is very knowledgeable, not at all pushy and an absolute pleasure to deal with. Also, I want to give a shout out to Joe Melfi who helped me on a couple of ...

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Google Aug 17, 2022

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DealerRater Aug 15, 2022

Very prompt and attentive service, and easy car buying experience. Friendly and knowledgeable staff. Rami has been there all along the process and went the extra mile several time to assist and accommodate.

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Google Aug 14, 2022

Best car I have ever had.

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DealerRater Aug 13, 2022

Very good dealership to work with, not pushy, amd very good experience. Highly recommend Rami!!!

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Google Aug 12, 2022

Very accommodating! They fit me in on a Friday afternoon before a long road trip, in and out within an hour for an oil change and tire rotation. Thank you!

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Google Aug 12, 2022

Excellent Experience

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DealerRater Aug 11, 2022

Dealership was very helpful and didn’t try to give me a bad deal, they worked with me to try and help get me the best price.

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DealerRater Aug 10, 2022

Mark was professional, kind and worked hard to close our sale. Very good customer service.

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DealerRater Aug 9, 2022

Anthony was very friendly, kind knowledgeable and took the time to find out about our needs. I would definitely recommend to my friends and family. Also, the dealership was easy to get to

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DealerRater Aug 6, 2022

Great customer service, salesperson was super knowledgeable, friendly, patient, etc. seems like a good place.

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DealerRater Aug 6, 2022

Had a great experience. Brandon was awesome! Would recommend The dealership if you are looking for a Jeep.

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DealerRater Aug 5, 2022

Exceptional customer service from sales as well as the financial department. Absolutely seamless and very fair on the trade-in value.

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DealerRater Aug 4, 2022

We were pleasantly surprised at the great service we got from this dealership. Our salesman Maikel Carmenati was so great to work with and with assistance from Joe and Mary, all went seamlessly. They exceeded our expectations and worked with us to get exactly what we needed without pressure and standard salesman pitches you usually get at a dealership. We really appreciate the smooth, friendly and easy experience. Great service we will share and recommend to our friends.

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DealerRater Aug 4, 2022

Super friendly and very easy going! No pressure to make a decision right away. Very personable and funny!

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Google Aug 3, 2022

Incredible customer service, Honest & Mind Blowing integrity. My husband and I recently purchased new Grand Cherokee and after deciding it wasn't the best fit for our family a day later, Joe our sales rep, Sal and Ernesto made the entire process seamless and most importantly, treated us like humans and completely understood and were empathetic. When the time comes for our family to need a jeep we will only be working with Joe Sal and Ernesto. Thank you guys so much.

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DealerRater Aug 3, 2022

Annie, was great to work with and knows what she is doing. She made the buying process easy and we are really enjoying the vehicle.

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DealerRater Aug 2, 2022

Welcomed and very easy to test and purchase process. It took only a couple hours and was all smooth and streamlined.

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DealerRater Aug 2, 2022

it was a great experience, the sales person Maikel is a great man he explained , and went over the sale in a professional way . Thanks Maikel will see you soon for another purchase

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DealerRater Jul 30, 2022

Every moment with Joe and the Garavel team was outstanding. Clean, professional, knowledgeable and fair, Joe was the ultimate car salesman. I was a nervous buyer in this economy and he always helped me through it with great advice. Buying a car was a great experience!

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DealerRater Jul 30, 2022

Really good and knowledgeable service, from top to bottom, felt very comfortable with my salesman Mark as he made the process easy and painless.

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