Customer Testimonials

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DealerRater Oct 16, 2021

Saw and picked the car I wanted in about an hour, delivered 2 days later in less than an hour. I don’t like waiting around and that was definitely not my experience. Very efficient.

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DealerRater Oct 16, 2021

Very nice to do business with was patient with all my questions and knowledgeable the dealership was also nice

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DealerRater Oct 15, 2021

From the moment my wife and I stepped in the dealership there was a great level of comfort. We were immediately greeted by a receptionist, whom after asking who we were there to meet, offered us refreshments while we waited. Annie our sales consultant was great, she showed us the Jeep we were looking into and explained all the different trim levels and options. She openly and honestly recommended which ones she felt were the most useful. Everyone else we encountered there was very professional and welcoming.

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DealerRater Oct 15, 2021

Annie was fantastic. She was so caring, helpful, friendly and informative. What an amazing experience! Kudos to Annie and the entire Garavel Team.

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DealerRater Oct 14, 2021

It is always a pleasure working with TJ Telesco and the service team at Garavel!

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DealerRater Oct 14, 2021

Joe Melfi did a great job handling the transaction and was eager to help me get into the car I wanted. The rest of the staff was very helpful and pleasant as well. Highly recommend Garavel if you want a new Jeep!

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DealerRater Oct 14, 2021

Rami and Mary and dorota were amazing. This process was so easy and quick! I would recommend you guys to everyone. Can’t wait to take my new Cherokee on its first roadtrip!

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DealerRater Oct 13, 2021

I had a fantastic experience overall. Cristian was great to work with! We constant communication and he went the extra mile to ensure I had a great experience from start to finish.

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DealerRater Oct 13, 2021

Dealership was very helpful and professional in all aspects of our transaction-paperwork was straightforward and efficient.

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DealerRater Oct 13, 2021

Cristian and Joshua were SO HELPFUL!!! With their help, I was able to drive off the lot with my new jeep, same day.

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DealerRater Oct 13, 2021

He’s the Best and very helpful, attentive to your needs. Definitely will go back

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DealerRater Oct 12, 2021

Rami was very friendly and made me feel welcome from the start. I definitely recommend checking out this dealership.

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DealerRater Oct 11, 2021

Cristian was great to work with throughout the entire process. He was available readily available to answer any questions, and took the extra step to ensure I had a great experience with the dealership!

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DealerRater Oct 10, 2021

Perfect service, great disposition, very efficient, extraordinary helpful, very attentive, perfect experience and super nice

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DealerRater Oct 9, 2021

They are always so friendly, been coming here for a long time,I wouldn't trust my jeep with anyone else

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DealerRater Oct 9, 2021

The people could not have been nicer to me! I left with a BIG smile

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DealerRater Oct 8, 2021

Fast easy and smooth one of the easiest transactions I’ve had at any dealership

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DealerRater Oct 8, 2021

This was my first time ever buying a car from a dealership and Annie made the experience pain free straight forward and took all the stress out of the situation she was willing to answer every question with integrity and honesty explained everything in a manner that made sense and all and all made the entire buying experience perfect I would never go to another dealership and I would never deal with another sales person Annie was awesome

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DealerRater Oct 8, 2021

Joe Melfi the salesman was one of the most helpful salesman I’ve met. He was able to set me up perfectly with a car that I’ve wanted for years

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DealerRater Oct 7, 2021

Service dept. and manager were exceptional on my visit. When scheduling on-line, I asked for a loaner. When I arrived, I was told that you need to call the day ahead to confirm a loner. This is not clear on your website when scheduling.

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DealerRater Oct 7, 2021

Maikel was the best salesperson I’ve ever encountered. He was kind and efficient and honest. I can’t recommend him more!!

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DealerRater Oct 7, 2021

The dealership was efficient and easy to engage with, and Cristian was super helpful through the entire process.

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DealerRater Oct 6, 2021

Great staff and made every step of the buying process effortless. Would definitely use them again.

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DealerRater Oct 6, 2021

They were extremely professional and courteous. Cole was great and really helped me. They are even going to replace my windshield that somehow was damaged after I test drove the Jeep.

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DealerRater Oct 6, 2021

Fast and good service, professional , willing to work with the customer, explaining the issue, to get the job done.

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DealerRater Oct 5, 2021

Thank you all for a pleasant experience while a I was buying muy new car. I am very happy with my new Jeep. I look forward to see you again.

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DealerRater Oct 5, 2021

Annie is the best. Very helpful and a great sales experience. Outstanding salesperson. Well done.

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DealerRater Oct 5, 2021

Couldn’t ask for a better experience! Everything was explained perfectly, was super friendly, and couldn’t ask for anything more!

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DealerRater Oct 5, 2021

They were very professional and courteous, i was very happy with their service I will bring my Jeep again

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DealerRater Oct 4, 2021

We made an appointment at Garavel to test drive a Cherokee. Kerri was in touch with us from the moment she made the appointment until the day we went. Kerri even gave me options as to which car to test drive. When we arrived at the dealer Mark the sales person greeted us at the door and asked all the right questions without rushing or putting any pressure. Mark spent many hours with us until we made a decision on the car we wanted to buy. Mark was polite, very professional, understanding. Mary the finance manager made the paper work ...

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DealerRater Oct 4, 2021

Stuart was very knowledgeable and friendly answering all my questions and providing additional information to me. Wasn't expecting to take delivery on the same day but that when very smoothly. Financing with Josh was also very good as well as my communication on the phone, emails and text messages with Kerri. A long day but was worth it!

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DealerRater Oct 4, 2021

Great experience as always. The team was easy to deal with and the service level fantastic

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DealerRater Oct 4, 2021

Needed an extended warrantee for our new JGC. Josh was terrific to work with, as has been nearly everyone I've dealt with at Garavel. He was thorough in explaining all of the options, patient in preparing quotes for different coverages and helpful in explaining how the different programs work. Would highly recommend Josh and the entire Garavel Team. Annie in Sales & Keith in Service are rockstars.

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DealerRater Oct 4, 2021

My Jeep Wave maintenance went off without a hitch! Nice and fast service every time.

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DealerRater Oct 3, 2021

This was quick, efficient and perfect. Best car buying experience in my 50 + years. Purely professional and not pushy.

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DealerRater Oct 3, 2021

Truly a great team of people, so helpful and easy to work with. This is the second car I have purchased from them.

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DealerRater Oct 2, 2021

Rami was very friendly, knowledgeable, and efficient. I will definitely recommend him and buy another car with him! Thank you Rami!

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DealerRater Oct 2, 2021

A great experience. I would recommend to others to buy or lease a car at this dealership.

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DealerRater Oct 1, 2021

I have been with Jeep Chrysler for quiet few years and my experience has been always so fun. Annie Granchelli, Mary Gallager and today Mickel are always professional, helpful, kind and excited to help. Today I purchased my leased car and the process seemed flawless. thank you Jeep Garavel in Norwalk ♥️

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Google Oct 1, 2021

I purchased a used 2012 Nissan Maxima from Garavel. Even though I wasn't buying a brand-new car, Magdalena, Josh, PJ and Andy gave me exceptional service and true VIP treatment. Josh went above and beyond, to secure me the best financing, and ensure that all of my questions were answered. The whole process was a pleasure. I would recommend Garavel to any of my family and friends, and will have them at the top of my list, the next time I am shopping for a car. Thank you!

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DealerRater Oct 1, 2021

Cristian and Joshua were great to Work with and helped us secure a Jeep that we love. I really liked the woman who greeted us in the show room where you sign in. It is a nice touch and made us feel welcome and made the dealership seem very organized.

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DealerRater Oct 1, 2021

I couldn't be happier with Maikel or the experience that I had with Garavel

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DealerRater Oct 1, 2021

We were looking for a used car and experienced a well run and friendly organization

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DealerRater Oct 1, 2021

Pleasant experience..Joe and Mary were very helpful. My Cherokee trailhawk was ready when I arrived

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DealerRater Oct 1, 2021

Very nice experience-great inventory. 15 words! I didn’t like essays in high school and I still don’t like them.

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Google Oct 1, 2021

Seems like a nice place, beautiful exterior. Inside , people diligently doing their work. I wish they had a nice lounge area where you could properly wait to be helped. I came in and signed in. I was told that someone would get back to me shortly . I walked away 20 minutes later when I got tired of waiting.

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DealerRater Sep 30, 2021

Annie was amazing!! She was patient with us and made the whole process painless. I love my new Jeep and will definitely recommend Annie to my friends looking for a new car!

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DealerRater Sep 30, 2021

Just brought home our second Garavel Jeep. Joe Melfi and Mary Gallagher were A+. Very happy.

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Google Sep 29, 2021

Mark Porcheddu and Josh Spoerndle were a pleasure to work with and I would recommend them to anyone looking to drive a Jeep

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DealerRater Sep 29, 2021

Mark Porcheddu and Josh Spoerndle were a pleasure to deal with and I would highly recommend them to anyone looking to buy a Jeep

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DealerRater Sep 28, 2021

Great overall service, Rami, my rep was truly exceptional. Delivery experience was convenient and fun.

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DealerRater Sep 28, 2021

Annie was extremely helpful through the entire process was a pleasure to work with. Would definitely recommend Garavel to others. Great experience.

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DealerRater Sep 28, 2021

Respect and honesty. Superb service that made me feel included and not an afterthought. Love it at Garav

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DealerRater Sep 28, 2021

Mike was absolutely amazing! I have never had a salesperson go above and beyond the way he did (but not in a sales-ey kind of way). He was honest, efficient, and so helpful. You should give him a promotion or bonus or something!

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DealerRater Sep 28, 2021

Maikel was friendly, upbeat, not pushy. He knew what he was doing and a pleasure to work with. He worked with my timeline which was nice.

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DealerRater Sep 28, 2021

I am very happy with the service, very attentive and quick and they looked for the best solutions so that I could get my vehicle

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DealerRater Sep 27, 2021

I traveled more than an hour from my home because they had the hard to find make/model I wanted, but Dorota and the whole team at Garavel was so great I’ll definitely make the drive again in the future. A great experience all around!

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DealerRater Sep 27, 2021

Pristine dealership, and great service from our sales person, Cristian Georgescu. Would highly recommend them.

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DealerRater Sep 26, 2021

Had a good experience; they said I’d be out the door quickly with my new Jeep and I was. Thanks. Maikel great to work with.

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DealerRater Sep 26, 2021

From start to finish, Stu was amazing. And Mary was so helpful with financing! I would return to work with both anytime.

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DealerRater Sep 26, 2021

Great overall experience. Miakel was awesome with the whole process. Very courteous, helpful and efficient.

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DealerRater Sep 25, 2021

Unbelievably pleasant and efficient. Never once felt rushed or like my time wasn’t important. Love working with Mark and Garavel team.

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DealerRater Sep 24, 2021

The service was wonderful and the sale guy to , very clearly on details of the product

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Google Sep 24, 2021

We had such a great experience at Garavel, especially working directly with Maikel. He was knowledgeable and efficient when helping us lease another vehicle during a time in which the inventory was low because of the current pandemic. He kept us in the loop during the whole process and was quick to reply to calls and messages. Maikel did not pressure us and was truly a pleasure to work with. We will definitely go back to Garavel for our next vehicle, and specifically look to work with Maikel again.

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DealerRater Sep 24, 2021

We had such a great experience at Garavel, especially working directly with Maikel. He was knowledgeable and efficient when helping us lease another vehicle during a time in which the inventory was low because of the current pandemic. He kept us in the loop during the whole process and was quick to reply to calls and messages. Maikel did not pressure us and was truly a pleasure to work with. We will definitely go back to Garavel for our next vehicle.

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Google Sep 24, 2021

Keith at the service center was so friendly and great! Helped me out big time and was super fast! Thanks guys for the great service!

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DealerRater Sep 24, 2021

My experience with Stu has been outstanding. I have dealt with automotive dealerships in the past. Unequivocally, Mr. Kaminsky is among the best. He reflects positively on Garavel and I'll consider future business with the dealership because of his excellent customer service.

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Google Sep 24, 2021

Awesome, awesome, awesome! Excellent service from Joseph and Mary Keep up the good work y'all I love love my jeep😊

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DealerRater Sep 24, 2021

Thank you to Joe and Mary for being so helpful! Was searching for a used Jeep Compass, and they got it down right within my price range and couldn’t be more grateful.

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DealerRater Sep 23, 2021

Mark is great to work with and I am looking to the delivery of my new jeep

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DealerRater Sep 23, 2021

Cristian is the BEST!!!!! I love Garavel. The service department is AMAING as well!!! I only by from them and I always have a great experience! THANKS GUYS!!!

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DealerRater Sep 23, 2021

Garavel is an amazing dealership and Annie was SO helpful. We have very busy lives and they made the purchase SO easy and seamless!!

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DealerRater Sep 23, 2021

Thanks for the service and delivery of the new jeep. The kids are loving it

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DealerRater Sep 23, 2021

Everyone was thorough and friendly. I felt comfortable throughout process. I plan on servicing my vehicle there as well because of this.

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DealerRater Sep 22, 2021

It was a real pleasure to work with Stuart. He understood what I was looking for and made the entire process very easy to navigate. Much appreciated.

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DealerRater Sep 22, 2021

Maikel Was fantastic to work with. He was knowledgeable, understanding and extremely helpful on find a car in my budget. Please give Maikel a raise. He deserves it!

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DealerRater Sep 21, 2021

This dealership was great. Honest and efficient! They did everything they could to get us the car we wanted at a great price

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DealerRater Sep 21, 2021

Could not have asked for a better experience with Stuart. He listened, found the perfect fit, helped us navigate a trade in and put us into our dream car. We had not planned on buying a car that day but all the pieces fell into place and Stuart worked so hard to get us the best deal that we couldn’t walk away from. Stuart knew the ins and outs of the car and the entire process. He was a pleasure to work with, as was the rest of the employees we dealt with, which made the experience painless and ...

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DealerRater Sep 20, 2021

Annie was such a pleasure to work with, made sure everything was explained and taken cared of, followed up and made such a smooth transition. Highly recommend!

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DealerRater Sep 20, 2021

The dealership was great, It was busy, but everyone was pleasant and attentive. Rami was great, with a no pressure approach, however was very informative. Closing the deal with Josh was painless. Overall, very good experience.

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DealerRater Sep 20, 2021

Phenomenal staff with knowledgeable support and sales team who are looking to find the best solution for everyone

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DealerRater Sep 20, 2021

The service was great! Worked with us, and made sure we were getting everything we needed

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DealerRater Sep 20, 2021

Andy and Garavel did an excellent job. I was thrilled when the called me that they had the car I wanted available. I spoke with Kerri before coming into the office, she that offered competitive lease rates on the vehicle versus other dealerships in the area. Andy was very concise and straightforward with the process and made it efficient and the fastest car buying (leasing) experience one could ask for.

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DealerRater Sep 19, 2021

Rami and Garavel did an excellent job. We started at another dealership and ended up at Garavel because they were so much better on trade-in, selection and service.

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DealerRater Sep 18, 2021

Joe at Garavel was awesome to deal with!! Receptive and responsive. If you’re looking for a jeep I recommend Garavel and seriously recommend Joe!

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DealerRater Sep 18, 2021

I have leased many Jeep vehicles from Garavel. I think this is my sixth car??? The process this time around was the most streamlined I have ever experienced. In and out in under an hour with all paperwork completed and keys in my hand! Joe and the team made the process basically contactless and easy in this difficult time. Plus I have a brand new Grand Cherokee -- Thank you!

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DealerRater Sep 17, 2021

Stu was fantastic! He was very quick to respond to any questions, made the buying process very easy and quick. Prices were fair and honest and would HIGHLY recommend Stu for any jeep buying needs!

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DealerRater Sep 17, 2021

Stu was fantastic! Great service and would definitely come back! Made the buying process very easy,

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DealerRater Sep 17, 2021

Great service. True experts in both customer service and car repair. A pleasure in all aspects.

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DealerRater Sep 16, 2021

I had the best car buying experience with Rami. He made it so easy and comfortable throughout the whole time. Thank you again for my new car!

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DealerRater Sep 16, 2021

Even though it's maintenance on my Jeep, Keith always makes the visit simple. Thanks!

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DealerRater Sep 15, 2021

Joe was great to deal with. It was a straight forward no hassle process. I would definitely recommend this dealership.

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DealerRater Sep 15, 2021

Dorota assisted me and my fiancé on purchasing our very first vehicle together and we absolutely loved the amount of effort she made on making our experience an enjoyable one. Not only did she help with finding the right Jeep for us she also took the time to walk through any questions we had. If you are ever stopping in to get a Jeep take the time to meet with her she is great!

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DealerRater Sep 14, 2021

Dealership is very clean and friendly and attentive staff. Maikel was able to show us the Jeep we were eyeing and made the transaction process very smooth and easy!

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DealerRater Sep 14, 2021

Very easy start to finish. Joe was very professional. Buffed out a scratch with much better results than to be expected. Very happy with my purchase and service I received

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DealerRater Sep 14, 2021

Keith and the service team do a great job! Work was done well, on time, with good communication.

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DealerRater Sep 13, 2021

Very happy with my Salesman Mikael Menanti, is a true professional and was extremely helpful throughout the process. He, particularly and Mary made it a very seamless and easy process in acquiring my new Rubicon. Great experience!!!

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DealerRater Sep 13, 2021

Our experience with Garavel was amazing. We chose one of their Wholesale To The Public vehicles and they were very transparent during the whole transaction. They allowed us to take the car to our mechanic TWICE because he had water issues on the day we scheduled to have him look the car over. Everyone here was very accommodating and understanding about the situation. In closing, we would recommend them to family and friends with no reservations.

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DealerRater Sep 13, 2021

Whole experience was great, quick and staff was helpful and knowledgeable. Very pleased with the treatment.

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DealerRater Sep 13, 2021

I want to thank you for your help, it was an incredible experience, I recommend it to anyone, and thanks to Andy for helping me and for always communicating with me ... I am super deliz with my toyota rav4

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